Chanddefined the concept of control as the management process that aims atachieving the set goals as established by the main components andstandards. It is, therefore, a process of ensuring that activitiesconform to the actual plan with the main purposes of reducingdeviations from the actual plan. From the definition, we can see thatplanning and controlling functions cannot be separated. There arepart and parcel of any operations and mutually co-exist with eachother in improving performance. Both aspects are co-related andtherefore, planning is an essential element in the firm’scontrolling process. The main reason I have selected this topic isbecause it plays a vital role to the success of the organization.Controlling process helps in detection of possible deviations andtherefore actions can be taken against such deviations and developingcorrective measures (Chand, 2012). The success of an organizationtherefore depends majorly on the various functions of management andmore specifically the controlling process. There need to be asystemic mechanism of handling inputs and outputs so thatorganizational success can be realized.
Theresearch carried out on this topic has provided a clear definition ofthe controlling process as it was on the on the main module. Bothprovide a clear picture of what controlling process entails. Thecontrolling process is said to be a set of procedures that managersengage in to evaluate whether the organizational goals have beenachieved (Chand, 2012). The research has shown that controlling andthe planning processes co-exist and they are interrelated. On theother hand, the two concepts has been talked independently in themodule. The research has provided more detailed information about thecontrolling process than it was previously learned in the main moduleduring the study. More applicability of the controlling process hasalso been brought out clear.
Theresearch has not clearly revealed the relationship that existsbetween the controlling and monitoring processes. On the topicprocess monitoring the articles have not provided detailedinformation most of them were discussing controlling with must workin hand with monitoring. On controlling service quantity, the topichas been discussed where controlling process act as a tool to makesure worker don’t deviate from the main plan in the service processquality is achieved. Monitoring involves ensuring that employees arefollowing the right standards established while controlling processinvolve motivating and inspiring the employees towards theaccomplishment of a common goal. The management is also required setspecific performance standards that are measurable and can be used tocompare with the actual or potential standards in controlling theefficiency and effectiveness within the firm. The performancecomparison and measurement, plays a significant role in controllingprocess as it enables detection of possible deviations and thereforeactions can be taken against such deviations.
ArticleSummary (By Smriti Chand)
Thecontrolling process can be defined as a way of ensuring thatresources in the organizations are utilized and dedicated towards theachievement of required results. Control is an important tool foroperation management (Chand, 2012). Therefore, the manager shouldstrive to attain high performance by ensuring effective controlprocesses have been executed. Planning is also an essential controltechnique and it is very difficult to develop a control plan withoutputting into consideration how the plan is be executed.
Controllingprocess is associated with three major characteristics that includemanagerial process, control as a forward-looking process, and alsocontrol as a continuous process (Chand, 2012). Control processinvolves comparison of actual outcome with the plans and analyzingthe identified deviations. The organizations is therefore required toset up some pre-describe standards that will govern the controlprocess. Taking of corrective action, is the step taken by making acomparison of the actual performance with the standards established.
Thehindrances to successful controlling process include the activitiesresulting from control may create undesirable overstressing onproduction over a short period as opposed to production over a longperiod of time they can also lead to frustration of employees andalso encourage manipulations of reports. Therefore, the articleconfirms the function of controlling to be very essential to themanagers. It is important to establish standards, employee attitudes,and measurement of performance that will help in coming up withcorrective actions to be undertaken in case there is a significantdeviation.
Thereligious belief provides that God controls all things, he works outeverything according to his plan for the purpose of God’s will. Inthe Holy Bible we are given the Ten Commandments this are the rulesevery Christian should follow they are brief and precise rules(Exodus 22:1). The Bible is presented to Christians to read for theirdaily life so that they can live in Godly way by following the TenCommandments the ten commandment acts as controlling tools so that anormal Christian should not deviate from them. Some of the biblicalprinciples have also been used in the implementation of the USConstitution. The Ten Commandments provides a clear guideline on howChristians should associate with each other. With those principles,it enables people to control their lifestyle by not engaging inimmoral behaviors that might affect the society in a negative way. Wecan therefore, deduce that, the bible and other religious bookscontains the rule and standards through which God uses to control thelife of the human beings. For instance, the human conduct is said tobe controlled by the Ten Commandments.
Itis clear that controlling process is most essential to allorganizations. Most of the organizations use budgets to establisheffective controlling measures, or otherwise they would languish infailure. When preparing a master budgets the managers at all levelsin the organization needs to be involved so as to develop moreaccurate plans that are measurable and achievable. This can only beattained if the company develops a control plan that will enableworkers to focus towards the organizational goals and hence it helpsto reduce deviations. The organizational work force is also one ofthe most essential aspects of attaining success. Without effectivecontrolling process, companies can manufacture very few units at highcost and sell them at a lower cost, leading to a loss. Withouteffective controlling measures, the workers are more likely to misuseor misappropriate the resource of the firm. Resources are so scarceand the needs are unlimited and therefore, managers need come up withstrategies that will ensure optimal allocation of resources and thiscan only be achieved through effective controlling process.
Itis also important for the managers to note that controlling processis not management by itself but it is only a tool for management, andtherefore, they need to apply it appropriately for the accomplishmentof the set goals. However, the management should also be aware thatpungent controlling process may be undesirable to the organization asit leads to erosion of innovation for improvement. Strong rigidcontrol process will deny the workers an opportunity of applying newideas in their daily activity and therefore, hindering theircreativity and innovation
ChandS. (2012). ManagerialControl Process: It’s Characteristics, Importance, Techniquesand other Details.
Accordingto this article written by Smriti Chand, an effective organization isthe one where the managers understand the control process as well asother functions of management. The article explains thecharacteristics, techniques, importance and the requirements of asuccessful controlling process. The author argues that the mainobjective of the controlling process is to direct and motivate theemployees in undertaking their roles. The author also warns ofchoking control process as it results in erosion of innovation andentrepreneurship. The control process is a managerial role that aimsat achieving the set goals with an established components andstandards. Controlling process helps in detection of possibledeviations and therefore actions can be taken against such deviationsand developing corrective measures.
Banerjee,A. (2012). Main Steps in Control Process in Management.
Thisarticle was written by Banerjee, and it explore the four main stepsin the control process as a management function and the steps areclearly explained in detail. This article also provides the laws forguidance in the solution of specific management and the sevendifferent meaning of management. The steps described here involveestablishing standards- At this step, the standards act as criteriafor measuring results, they are measured from outputs. Monetary andnon-monetary measure are used to measure the standards. Thenon-monetary measures include customer loyalty and business goodwillsome of these standards include time standard, market share. On theother hand, monetary measure involves aspects like cost, income,productivity and profitability. The other step described by theauthor is that of measuring performance where the subsequent stepsare provided involve strategic control points here they identify aspecific point, not everything some points under these are income,expenses, inventory, product quality and absenteeism.
ChandraD. (2014). ControllingFunction of Management.
Accordingto Chandra, the controlling processes refers to the measures ofensuring that various activities are delivering the desired resultswith no space for failure or marginalized error. In his article, hedescribes controlling process as limited to monitoring the outcomesby taking the appropriate actions. Controlling is all aboutdetermining what is being attained and evaluating if the performanceis according to the plans. The budget or the plan helps to reduce therisk of uncertainty, and it is considered as a critical measure thathelps the organization in meeting its desired objective and goals.Developing plans and sticking to them will help in maximizing theproductivity of the employees. Future plans will make theorganization to grow and develop in a positive direction.
Pujari,S. (2015). ControllingProcess: Notes on Controlling Process: Organization Management.
Thisarticle focuses on standards as the main tool of controlling process.It was written by Saritha Pujari and it explains more about theconcept “controlling process.” He explains controlling as aprocess that involve comparison of the actual performance to that ofa plan with the main purpose of identifying deviations and takingcorrective action. It elaborates more on setting the standard withsome illustrations to enable one understand the concept. The authorhas also described the ways of measuring performance, a detaileddescription of analysis deviation is provided it also take about thecorrective action the article also goes into detail in feedback anddeviations in controlling this article give a clear picture whatcontrolling entails.
RaoN. (2015). ManagementTheory Review.
Thisarticle was written by Dr. Narayana Rao and it explains more aboutthe functions of management. The author considers the concept ofcontrolling process into detail. The main objective of thecontrolling function is to enable the managers and the leaders indetecting the deviations of the potential or actual outcome from theplans. The author argues that performance comparison and measurement,performance measurement plays a significant role in controllingprocess. Standards can determine if the performance of anorganization is inadequate or sufficient. When making the comparisonon performance measures, the set standards should serve asorganization evaluation model, where performance can be evaluated forindividual employees in an organization or an organization.
Barnejeh, A. (2012). 4 Main Steps in Control Process in Management.
Banerjee, A. (2012). Main Steps in Control Process in Management.
Chand S. (2012). Managerial Control Process: It’s Characteristics, Importance, Techniques and other Details.
Chandra D. (2014). Controlling Function of Management.
Pujari, S. (2015). Controlling Process: Notes on Controlling Process: Organization Management.
Rao N. (2015). Management Theory Review.