It is worth notingthat, technology plays an important role in healthcare. It isimperative as it helps to in supporting patient information withinthe departments. In addition, technology has led to the health careinformation systems that play a major role in ensuring that modernmethod of treatment can be used in the healthcare. Technology hasalso assisted in storing the patient information in a well manner,thus it is easier to retrieve patients’ data or history. Iftechnology can be exploited fully, it will result to more innovationand creativity in the healthcare. The aim of this paper is to compareand contrast modern healthcare information system with healthcarefacilities that were established in 20 years ago.
Comparison of modern healthcare information system with facilitiesthat were established in 20 years ago
A healthcare thatwas established in 20 years ago did not have electronic medicalrecords. The electronic health records plays a major role in ensuringthat the stored patient information is well preserved and can beretrieved faster when needed. When someone could visit a physicianoffice 20 years ago, the first thing to spot was a huge bookcase thatwas used to store patient health information, but currently, theintroduction of computers have eliminated the bookcase (Wexler andWylie, 2011). Moreover, in the last two decades, the receptionistoffice was overwhelmed with duties of controlling and answering thephone. The receptionist had a duty of taking notes in the book inorder to book an appointment for the patient to the physician.However, in the modern healthcare, the receptionist does not need towrite anything, since computer store can automatically make a bookingif instructed, and the physician will accept or reject the booking.The only similarity between the old and modern is that, the use ofthe phone is still applied. However, what can be viewed in the inhelp-desk are computers, which have been programmed in a way that thephysician is capable of knowing the appointments when the informationis recorded in the system.
The next differencethat exists between physician’s office of 20 years ago and themodern healthcare is communication accessibility between the patientand the physician. Due to the use of technology, patient andphysician can smoothly communicate anytime via the email or livechat. For instance, patient can receive their laboratory result viaemail and get instructions on what medication to buy. In addition, apatient can call his or her physical via live chat, and they will beable to get instant advice, especially on emergence issue orconsultation (Olsen, 2011). Comparing with the physician office of 20years ago, there was no technology to record the patient informationor send laboratory results. The physician and the patient had toschedule the appointments so that the patient health information canbe prepared.
Governmental Programs documenting care and financial requirements
Medicare is agovernment program that was established in 1965, and later, termed asAffordable Care Act that was approved in 2010. The Supreme Courtupheld it in 2012, and currently, the Affordable Care Act is the oneused by Americans (Norman, 2010). The Medicare that was establishedin 1965 was an insurance coverage that Americans were supposed toenroll, but it did not work as intended. The recent Affordable CareAct is compulsory to all Americans, and it is worth noting that, ituses the modern technology in keeping the patient information. Thiswas an Accountable Care Organization (ACO) that was designed bypresident Barrack Obama regime to improve the cost of Medicare to theAmericans. However, the affordable care act borrowed the idea ofelectronic health records from President Bush administration. Laterin 2009, President Obama came up with cost-effective stimulusprograms, which incorporates modern technology in treatment as wellas the provision of modern infrastructure to all healthcares. Thehealth IT program is used to gather data for the patient. Comparingwith the Medicare that was established back in 20 years, theinsurance coverage was costly and did not have the modern health IT.Financial requirements of the insurance coverage depend on the incomelevel of the individual.
Apart from theAffordable Care Act, there is TrakCare, which is a government programthat plays a significance role in ensuring that safety is wellmaintained. In addition, it helps to reduce the cost by eliminatingtest that can be conducted twice. TrakCare is also very useful ineliminating medical errors and ensuring that the resources availableare maximized. TrakCare can be used by physicians to record patienthealth information that is shared with all care providers, and thus,their information is accessible easily across all states in the U.S.It is worth noting that, TrakCare can be accessed by all medicalpractitioners across the U.S, as long as they have access to internetand a computer (Lorenzi, 2005). The system is not costly, since theprogram is sponsored by the government. Comparing with thephysician’s office of 20 years ago that did not have a databasestructure for the storage of patient health information, TrakCare haselectronic health record that displays all patient information. Thismakes the patient information accessible, and thus, treatment isadministered fast and at low prices due to insurance coverage andother programs.
Analysis of global business processes used in Health CareInformation Technology (HCIT) and their relationship to theorganization as a whole.
The global businessprocesses that can be used in Health Care Information Technology(HCIT) are timely, safe and patient-centered. They are also effectiveand efficient, since they provide patient health information within ashort time. The health care information technology would be best ifit incorporates Just in Time (JIT) inventory that is known forminimizing waste and responding to the patients very fast. Healthcare information technology should incorporate JIT, so that thephysician can diagnose and prescribe drugs very fast due to highnumber of the patients. In addition, the Six Sigma can be used toimprove the use of health care information technology. Thestatistical tool is applied to estimate the correct medication, sinceit does not depend on guesswork but it relies on statisticalanalysis. Since health care information technology is used to reducephysician workload and ensure that there is near perfection whendiagnosing diseases to the patients, the Six Sigma can make it areality. The Six Sigma involves DMAIC that is used to improve thehealthcare by making sure that it is defining the problem, measuringand analyzing it as well as applying measures to improve and controlit (Taghizadegan, 2006). DMADV ensure that it improves health careinformation technology by defining the problem, measuring theproblem, analyzing it, designing and verifying the result in order toget the correct result.
The systemdevelopment life cycle (SDLC) can be used when a new system is beingintroduced. When the management wants to introduce Health CareInformation Technology, they should first determine the goal of thesystem. For instance, a system that helps the physicians administerdrugs and diagnose diseases that has similar symptoms and store thepatient information. The system development life cycle gives theend-users the information they need and the features that they desirein the system (Everett and McLeod, 2007). When the healthcareinformation technology system has features that the physicians need,it can be implemented and later tested so that errors can be noticed.Lastly, the system can be installed and maintenance should start, sothat the system will operate for a longer period without mechanicalhitch. The project management life cycle can also be used when healthcare information technology is being introduced in the healthcare.The initiation step is to give a detailed report of the goals of thehealth care information technology system. The physicians and theboard of the directors have to work as a team so that they can setthe goals of the system. Planning must be conducted so that theresources needed can be outlined and the cost of implementing thesystem can be noted and budgeted. The risk issues must be consideredfor the sake of the patient. This is because the system is beingdesigned so that storage of their record is easy and the physiciancan handle large number of patients.
Lean can be used inhealthcare that wants to introduce the health care informationtechnology. It is effective and efficient to a new system that isbeing introduced in the market. It plays a major role in ensuringthat the health care information technology is tested and meets thephysicians and patient needs (Xie, 2006). In addition, it eliminateswaste and can be used in learning activities.
In summary, it isthe role of the healthcare management to ensure that the recentinformation technology can be introduced as technology advances.Healthcare information systems have lots of benefits as analyzed inthe paper. If this technology can be tapped fully by all healthorganizations, many lives will be saved from delay as well otherfactors that hinder health organizations to run smoothly.
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