Weekly Schedule

As an Assistant Housekeeper of Sparty Inn, I was approached by theExecutive Housekeeper to prepare a schedule from a 7 day forecast forthe following week. I was also asked to calculate the cost of laborthat would be needed for that week and also to determine theadvantages and disadvantages of assigning the same rooms to the samehousekeepers each day. This article presents the schedule, the costsand the response to the questions given.

The Schedule

Sparty Inn

Day

Sun

Mon

Tues

Wed

Thu

Fri

Sat

21-Feb

22-Feb

23-Feb

24-Feb

25-Feb

26-Feb

27-Feb

Arrivals

36

130

92

108

133

54

72

Departures

16

23

131

16

25

21

135

Total Occ.(113)

133

240

201

293

401

434

371

# of Hskpr’s needed

8

15

13

18

25

27

23

# of Inspector’s needed

1

2

1

2

3

3

2

Sparty Inn 7 Day Occupancy Report

Day

Arrivals

Departures

02/21/2011

Sun

36

16

02/22/2011

Mon

130

23

02/23/2011

Tue

92

131

02/24/2011

Wed

108

16

02/25/2011

Thu

133

25

02/26/2011

Fri

64

21

02/27/2011

Sat

72

135

Total

625

369

The Number of Hours Taken

Total Hours

Housekeeper

Inspector

Sun

64

8

Mon

144

16

Tue

104

8

Wed

120

16

Thu

200

24

Fri

216

24

Sat

184

16

Total

1032

112

The Labor Cost

Total Wages

Housekeeper

Inspector

Sun

544

80

Mon

1224

160

Tue

884

80

Wed

1020

160

Thu

1700

240

Fri

1836

240

Sat

1564

160

Total

8772

1120

Assigning the same room to a housekeeper each day

Advantages

The housekeeper gets used to working in the rooms thus increasingtheir speed of work. As a housekeeper learns his/her way around thesame rooms he/she always works on, he/she will learn become used tothe work and therefore be able to work even faster.

The housekeeper will develop a sense of responsibility and improveaccountability. Giving the same rooms to a housekeeper to clean dailywill ensure that the housekeeper feels responsible for the generalcleanliness of those rooms instead of rushing and moving from room toroom.

The housekeeper will come to work each day knowing where he/she isexpected to work therefore minimizing time wastage.

It may also make supervision easier as the inspectors will know whereto find the housekeeper instead of going around looking for thehousekeeper.

Disadvantages

It leads to monotony of work which may in turn make the housekeepersfeel bored. Having to do the same work in the same environment dailycan cause boredom.

The housekeepers may also become lazy. Knowing that some of the roomsthey had cleaned before are still relatively clean, they can begin toskip some of those rooms. This can deceive the management to pay foreven the rooms that have not been cleaned.

In case the housekeeper does not know how to clean the roomsproperly, the company’s reputation may be spoiled. This may happenbecause the customers will always find the rooms improperly cleanedand begin to doubt the integrity of the hotel.

Conclusions

After considering the various activities and the numbers of guestsexpected for each day, the schedule was prepared and from it, thenumber of housekeepers and inspectors who would be needed to ensurethat the rooms were well cleaned before the guests occupied them forthe day was determined. The amounts that they were to be paid wasalso calculated to find out how much the Inn management had to partwith, both for the Housekeepers and the Inspectors. The inn wasconsidering the option of assigning the same places of work toindividual housekeepers every day, and, after considering the variousdisadvantages and advantages of the move, the management was advisedto go ahead as planned because the benefits were much more than thedisadvantages.